Big-name makers of processors, especially those geared toward cloud-based
AI, such as AMD and Nvidia, have been showing signs of wanting to own more of the business of computing, purchasing makers of software, interconnects, and servers. The hope is that control of the “full stack” will give them an edge in designing what their customers want.

Amazon Web Services (AWS) got there ahead of most of the competition, when they purchased chip designer Annapurna Labs in 2015 and proceeded to design CPUs, AI accelerators, servers, and data centers as a vertically-integrated operation. Ali Saidi, the technical lead for the Graviton series of CPUs, and Rami Sinno, director of engineering at Annapurna Labs, explained the advantage of vertically-integrated design and Amazon-scale and showed IEEE Spectrum around the company’s hardware testing labs in Austin, Tex., on 27 August.

What brought you to Amazon Web Services, Rami?

an older man in an eggplant colored polo shirt posing for a portraitRami SinnoAWS

Rami Sinno: Amazon is my first vertically integrated company. And that was on purpose. I was working at Arm, and I was looking for the next adventure, looking at where the industry is heading and what I want my legacy to be. I looked at two things:

One is vertically integrated companies, because this is where most of the innovation is—the interesting stuff is happening when you control the full hardware and software stack and deliver directly to customers.

And the second thing is, I realized that machine learning, AI in general, is going to be very, very big. I didn’t know exactly which direction it was going to take, but I knew that there is something that is going to be generational, and I wanted to be part of that. I already had that experience prior when I was part of the group that was building the chips that go into the Blackberries; that was a fundamental shift in the industry. That feeling was incredible, to be part of something so big, so fundamental. And I thought, “Okay, I have another chance to be part of something fundamental.”

Does working at a vertically-integrated company require a different kind of chip design engineer?

Sinno: Absolutely. When I hire people, the interview process is going after people that have that mindset. Let me give you a specific example: Say I need a signal integrity engineer. (Signal integrity makes sure a signal going from point A to point B, wherever it is in the system, makes it there correctly.) Typically, you hire signal integrity engineers that have a lot of experience in analysis for signal integrity, that understand layout impacts, can do measurements in the lab. Well, this is not sufficient for our group, because we want our signal integrity engineers also to be coders. We want them to be able to take a workload or a test that will run at the system level and be able to modify it or build a new one from scratch in order to look at the signal integrity impact at the system level under workload. This is where being trained to be flexible, to think outside of the little box has paid off huge dividends in the way that we do development and the way we serve our customers.

“By the time that we get the silicon back, the software’s done”
—Ali Saidi, Annapurna Labs

At the end of the day, our responsibility is to deliver complete servers in the data center directly for our customers. And if you think from that perspective, you’ll be able to optimize and innovate across the full stack. A design engineer or a test engineer should be able to look at the full picture because that’s his or her job, deliver the complete server to the data center and look where best to do optimization. It might not be at the transistor level or at the substrate level or at the board level. It could be something completely different. It could be purely software. And having that knowledge, having that visibility, will allow the engineers to be significantly more productive and delivery to the customer significantly faster. We’re not going to bang our head against the wall to optimize the transistor where three lines of code downstream will solve these problems, right?

Do you feel like people are trained in that way these days?

Sinno: We’ve had very good luck with recent college grads. Recent college grads, especially the past couple of years, have been absolutely phenomenal. I’m very, very pleased with the way that the education system is graduating the engineers and the computer scientists that are interested in the type of jobs that we have for them.

The other place that we have been super successful in finding the right people is at startups. They know what it takes, because at a startup, by definition, you have to do so many different things. People who’ve done startups before completely understand the culture and the mindset that we have at Amazon.

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What brought you to AWS, Ali?

a man with a beard wearing a polka dotted button-up shirt posing for a portraitAli SaidiAWS

Ali Saidi: I’ve been here about seven and a half years. When I joined AWS, I joined a secret project at the time. I was told: “We’re going to build some Arm servers. Tell no one.”

We started with Graviton 1. Graviton 1 was really the vehicle for us to prove that we could offer the same experience in AWS with a different architecture.

The cloud gave us an ability for a customer to try it in a very low-cost, low barrier of entry way and say, “Does it work for my workload?” So Graviton 1 was really just the vehicle demonstrate that we could do this, and to start signaling to the world that we want software around ARM servers to grow and that they’re going to be more relevant.

Graviton 2—announced in 2019—was kind of our first… what we think is a market-leading device that’s targeting general-purpose workloads, web servers, and those types of things.

It’s done very well. We have people running databases, web servers, key-value stores, lots of applications… When customers adopt Graviton, they bring one workload, and they see the benefits of bringing that one workload. And then the next question they ask is, “Well, I want to bring some more workloads. What should I bring?” There were some where it wasn’t powerful enough effectively, particularly around things like media encoding, taking videos and encoding them or re-encoding them or encoding them to multiple streams. It’s a very math-heavy operation and required more [single-instruction multiple data] bandwidth. We need cores that could do more math.

We also wanted to enable the [high-performance computing] market. So we have an instance type called HPC 7G where we’ve got customers like Formula One. They do computational fluid dynamics of how this car is going to disturb the air and how that affects following cars. It’s really just expanding the portfolio of applications. We did the same thing when we went to Graviton 4, which has 96 cores versus Graviton 3’s 64.

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How do you know what to improve from one generation to the next?

Saidi: Far and wide, most customers find great success when they adopt Graviton. Occasionally, they see performance that isn’t the same level as their other migrations. They might say “I moved these three apps, and I got 20 percent higher performance; that’s great. But I moved this app over here, and I didn’t get any performance improvement. Why?” It’s really great to see the 20 percent. But for me, in the kind of weird way I am, the 0 percent is actually more interesting, because it gives us something to go and explore with them.

Most of our customers are very open to those kinds of engagements. So we can understand what their application is and build some kind of proxy for it. Or if it’s an internal workload, then we could just use the original software. And then we can use that to kind of close the loop and work on what the next generation of Graviton will have and how we’re going to enable better performance there.

What’s different about designing chips at AWS?

Saidi: In chip design, there are many different competing optimization points. You have all of these conflicting requirements, you have cost, you have scheduling, you’ve got power consumption, you’ve got size, what DRAM technologies are available and when you’re going to intersect them… It ends up being this fun, multifaceted optimization problem to figure out what’s the best thing that you can build in a timeframe. And you need to get it right.

One thing that we’ve done very well is taken our initial silicon to production.

How?

Saidi: This might sound weird, but I’ve seen other places where the software and the hardware people effectively don’t talk. The hardware and software people in Annapurna and AWS work together from day one. The software people are writing the software that will ultimately be the production software and firmware while the hardware is being developed in cooperation with the hardware engineers. By working together, we’re closing that iteration loop. When you are carrying the piece of hardware over to the software engineer’s desk your iteration loop is years and years. Here, we are iterating constantly. We’re running virtual machines in our emulators before we have the silicon ready. We are taking an emulation of [a complete system] and running most of the software we’re going to run.

So by the time that we get to the silicon back [from the foundry], the software’s done. And we’ve seen most of the software work at this point. So we have very high confidence that it’s going to work.

The other piece of it, I think, is just being absolutely laser-focused on what we are going to deliver. You get a lot of ideas, but your design resources are approximately fixed. No matter how many ideas I put in the bucket, I’m not going to be able to hire that many more people, and my budget’s probably fixed. So every idea I throw in the bucket is going to use some resources. And if that feature isn’t really important to the success of the project, I’m risking the rest of the project. And I think that’s a mistake that people frequently make.

Are those decisions easier in a vertically integrated situation?

Saidi: Certainly. We know we’re going to build a motherboard and a server and put it in a rack, and we know what that looks like… So we know the features we need. We’re not trying to build a superset product that could allow us to go into multiple markets. We’re laser-focused into one.

What else is unique about the AWS chip design environment?

Saidi: One thing that’s very interesting for AWS is that we’re the cloud and we’re also developing these chips in the cloud. We were the first company to really push on running [electronic design automation (EDA)] in the cloud. We changed the model from “I’ve got 80 servers and this is what I use for EDA” to “Today, I have 80 servers. If I want, tomorrow I can have 300. The next day, I can have 1,000.”

We can compress some of the time by varying the resources that we use. At the beginning of the project, we don’t need as many resources. We can turn a lot of stuff off and not pay for it effectively. As we get to the end of the project, now we need many more resources. And instead of saying, “Well, I can’t iterate this fast, because I’ve got this one machine, and it’s busy.” I can change that and instead say, “Well, I don’t want one machine; I’ll have 10 machines today.”

Instead of my iteration cycle being two days for a big design like this, instead of being even one day, with these 10 machines I can bring it down to three or four hours. That’s huge.

How important is Amazon.com as a customer?

Saidi: They have a wealth of workloads, and we obviously are the same company, so we have access to some of those workloads in ways that with third parties, we don’t. But we also have very close relationships with other external customers.

So last Prime Day, we said that 2,600 Amazon.com services were running on Graviton processors. This Prime Day, that number more than doubled to 5,800 services running on Graviton. And the retail side of Amazon used over 250,000 Graviton CPUs in support of the retail website and the services around that for Prime Day.

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The AI accelerator team is colocated with the labs that test everything from chips through racks of servers. Why?

Sinno: So Annapurna Labs has multiple labs in multiple locations as well. This location here is in Austin… is one of the smaller labs. But what’s so interesting about the lab here in Austin is that you have all of the hardware and many software development engineers for machine learning servers and for Trainium and Inferentia [AWS’s AI chips] effectively co-located on this floor. For hardware developers, engineers, having the labs co-located on the same floor has been very, very effective. It speeds execution and iteration for delivery to the customers. This lab is set up to be self-sufficient with anything that we need to do, at the chip level, at the server level, at the board level. Because again, as I convey to our teams, our job is not the chip; our job is not the board; our job is the full server to the customer.

How does vertical integration help you design and test chips for data-center-scale deployment?

Sinno: It’s relatively easy to create a bar-raising server. Something that’s very high-performance, very low-power. If we create 10 of them, 100 of them, maybe 1,000 of them, it’s easy. You can cherry pick this, you can fix this, you can fix that. But the scale that the AWS is at is significantly higher. We need to train models that require 100,000 of these chips. 100,000! And for training, it’s not run in five minutes. It’s run in hours or days or weeks even. Those 100,000 chips have to be up for the duration. Everything that we do here is to get to that point.

We start from a “what are all the things that can go wrong?” mindset. And we implement all the things that we know. But when you were talking about cloud scale, there are always things that you have not thought of that come up. These are the 0.001-percent type issues.

In this case, we do the debug first in the fleet. And in certain cases, we have to do debugs in the lab to find the root cause. And if we can fix it immediately, we fix it immediately. Being vertically integrated, in many cases we can do a software fix for it. But in certain cases, we cannot fix it immediately. We use our agility to rush a fix while at the same time making sure that the next generation has it already figured out from the get go.

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